Voluspa Loyalty Program – Earn Status & Exclusive Access
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Voluspa Loyalty
Sign up to unlock a world of fragrance, rewards, and first access.
How It Works
1
Sign Up
Create your account & start earning.
2
Earn Points
Earn points for shopping your favorite fragrances.
3
Unlock perks
Use your points to unlock new tiers & perks.
How it Works
1
Sign Up
Create your account
& start earning.
2
Earn Points
Earn points for shopping your favorite fragrances.
3
Unlock Perks
Use your points to unlock new tiers & perks.
Ways To Earn Points
Place an order
$1 spent = 1 Point
Sign Up for Email
5 Points
Sign Up for SMS
5 Points
Add Wallet Pass
5 Points
Refer a Friend
5 Points for every referral completed
Follow on Instagram
5 Points
Follow on TikTok
5 Points
Post a product review
5 Points
Complete Quiz
5 Points
Purchase from 2 Categories
10 Points
Purchase from 3 Categories
10 Points
Purchase a Perfume
10 Points
Celebrate a birthday
Share your birthday for a reward.
Subscribe to a Product
10 Points
Subscription Order #3 Bonus
10 Points
Attend a Voluspa Event at Brea (CA)
10 Points
Attend a Voluspa Event at Fashion Island (CA)
10 Points
Attend a Voluspa Event at Irvine Spectrum (CA)
10 Points
Spend more, earn faster, and enjoy exclusive benefits along the way.
| Tier perks | Villa0-199 Points | Château200-649 Points | Palace650 Points | |
|---|---|---|---|---|
| Points Earned Per $1 spent | 1 | 1 | 1 | |
| Birthday Reward* | Mini Tin Candle | Small Jar Candle | Classic Candle | |
| Complimentary Gift Wrap Add-On | Once a Year | Twice a Year | ||
| Early Access to Exclusive Offers & New Products | ||||
| Access to Limited Edition Products | ||||
| Deluxe Samples | ||||
| Complimentary Standard Shipping on orders $50+ |
GIVE $10, GET $10
Give friends $10 off their first order ($50), and we’ll gift you $10 in return.
SUBSCRIBE TO EMAIL MARKETING
Invite Friends
Offer valid only for new customers
Frequently Asked Questions
What is the Voluspa Key Holder program and how does it work?
The Voluspa Key Holder program rewards your engagement with status, access, and perks. Every interaction earns rewards that open doors to our exclusive tiers. Each tier offers perks designed to reward your loyalty, deepen your connection to Voluspa, and celebrate your status in our fragrance universe.
How do I join Voluspa Loyalty?
It's free to join. Sign up to create your account and start earning points to unlock exclusive perks.
How can I earn points?
There are a variety of ways to earn points, including purchases, referrals, and other engagement-based actions. For a complete list of point earning opportunities, please refer to the Discover Ways to Earn Points section above.
How do I redeem my points?
Points aren't spent. They unlock your tier, and each tier opens up new perks. The more you shop, the more you unlock.
How can I redeem my rewards?
Your birthday gift will be sent to you via email during the first week of your birthday month. The discount code can be applied at checkout. Your unique code will expire at the end of your birthday month.
Offers for deluxe samples with also be sent to you as a discount code to be applied at checkout.
Gift wrap rewards may be applied in-cart prior to checkout. Please note this offer is online only and cannot be redeemed in store at our Voluspa boutique locations.
How do I check my points balance or tier status?
When you sign into your Voluspa account, your point balance and tier status will be at the top of this page. You can also view this information under your Account details. If you don't have an account already, we invite you to make one so you can review your status.
Do my points and tier status expire? If so, when?
Yes, points and tier status do expire. Both reset after a 12-month rolling period.
What happens to my points if I return a purchase?
If you return your purchase, the points earned will be deducted from your account. Please note the deduction of points may cause you to fall back into another tier status.
How long does it take for the points to show in my account after the purchase?
Points often appear in your account shortly after you complete your transaction. If you do not see your updated points in your account 72 hours after purchase, please contact our team at customerservice@voluspa.com.
When do I get my birthday gift?
Make sure you are subscribed to our emails. Your birthday gift will be sent to you via email during the first week of your birthday month. Your birthday must be added to your account at least one week before your birthday month begins. The discount code can be applied at checkout. Your unique code will expire at the end of your birthday month.
How do referrals work?
Give $10, get $10! Earn a $10 reward each time you share your referral code with a friend, and they make a purchase of $50+. Please note this offer is only available when you refer to new customers online only. If your friend makes a qualifying purchase, once their order is fulfilled you will receive your own unique code to use on a purchase of $50+.
Can I earn points on my purchases at Voluspa boutiques?
Yes! Your purchases at our Voluspa boutique locations do earn points for the program. You can show your wallet pass QR code, provide your phone number, or email address at checkout to earn. Learn more about our locations here.
Any other questions?
Contact our team at customerservice@voluspa.com.
Villa Tier Perks: Terms & Details
Who qualifies: Villa is the first tier of the Voluspa Keyholder loyalty program (0 to199 points). All members begin at Villa with a 0 point balance, regardless of previous purchase history. Membership is free.
Early Access to New Products: Villa Keyholders may shop select new products before general release. Availability, timing, and eligible products vary and are subject to inventory. Early access details will be shared by email.
Birthday Gift (Mini Tin Candle): During your birthday month, receive a complimentary Mini Tin Candle from the Japonica Collection with any online or in-store Voluspa purchase. Redeem with your personalized code at checkout (online) or provide it to a team member (in-store). To receive your gift, your birthday must be added to your account at least one week before your birthday month begins. The personalized code will be emailed the first week of the loyalty program member’s birth month and will expire at the end of the month. Limit one per order. Not transferable and not redeemable for cash or credit toward previous purchases. We reserve the right to end or change this offer at any time.
Access to Exclusive Offers: Villa Keyholders may receive loyalty-only promotions. Offers vary, may be limited in quantity or time, and terms will be listed with each offer.
General Terms: Perks are available to active Keyholders in good standing and are tied to your current tier. Perks are not valid for resale and cannot be combined with other offers unless stated. Codes are for one-time use unless otherwise noted. Voluspa reserves the right to modify or end any perk, tier, or the program at any time. To report missing points or code issues, contact customerservice@voluspa.com.
Château Tier Perks: Terms & Details
Who qualifies: Château is the second tier of the Voluspa Keyholder loyalty program (200 to 649 points). You must have at least 200 points to unlock this tier and its perks. Tier status is based on a rolling 12-month period.
Early Access to New Products: Château Keyholders may shop select new products before general release. Availability, timing, and eligible products vary and are subject to inventory. Early access details will be shared by email.
Birthday Gift (Small Jar Candle): During your birthday month, receive a complimentary Small Jar Candle from the Japonica Collection with any online or in-store Voluspa purchase. Redeem with your personalized code at checkout (online) or provide it to a team member (in-store). To receive your gift, your birthday must be added to your account at least one week before your birthday month begins. The personalized code will be sent via email the first week of the loyalty program member’s birth month and will expire at the end of the month. Limit one per order. Not transferable and not redeemable for cash or credit toward previous purchases. We reserve the right to end or change this offer at any time.
Access to Exclusive Offers: Château Keyholders may receive loyalty-only promotions. Offers vary, may be limited in quantity or time, and terms will be listed with each offer.
Access to Limited Edition Products: Château Keyholders may purchase select limited edition products. Availability varies and is subject to inventory while supplies last.
1 Complimentary Hand-Wrapped Gift-Wrapping Add-On (online only): Receive one complimentary gift-wrapping add-on on an online order. Apply it in your cart before checking out. Expires 1 year after the perk has been awarded. Not available for in-store purchases. Not transferable and not redeemable for cash. We reserve the right to end or change this loyalty perk at any time.
Deluxe Samples: Each month, Château Keyholders may redeem one exclusive deluxe sample in the featured fragrance of the month, online or in-store, with their next order of $75 or more using a unique coupon code sent by email. Only the featured deluxe sample may be redeemed. This item is exclusive to loyalty members and is not available for purchase. Not redeemable for cash or credit. We reserve the right to end or change this offer at any time.
Palace Tier Perks: Terms & Details
Who qualifies: Palace is the third and highest tier of the Voluspa Keyholder loyalty program (650+ points). You must have at least 650 points to unlock this tier and its perks. Tier status is based on a rolling 12-month period.
Early Access to New Products: Palace Keyholders may shop select new products before general release. Availability, timing, and eligible products vary and are subject to inventory. Early access details will be shared by email.
Birthday Gift (Classic Candle): During your birthday month, receive a complimentary Classic Candle from the Japonica Collection with any online or in-store Voluspa purchase. Redeem with your personalized code at checkout (online) or provide it to a team member (in-store). To receive your gift, your birthday must be added to your account at least one week before your birthday month begins. The personalized code will be sent via email the first week of the loyalty program member’s birth month and will expire at the end of the month. Limit one per order. Not transferable and not redeemable for cash or credit toward previous purchases. We reserve the right to end or change this offer at any time.
Access to Exclusive Offers: Palace Keyholders may receive loyalty-only promotions. Offers vary, may be limited in quantity or time, and terms will be listed with each offer.
Access to Limited Edition Products: Palace Keyholders may purchase select limited edition products. Availability varies and is subject to inventory while supplies last.
2 Complimentary Hand-Wrapped Gift-Wrapping Add-Ons (online only): Receive two complimentary gift wrapping add-ons on online orders. Apply them in your cart before checking out. Each expires 1 year after it is unlocked. Not available for in-store purchases. Not transferable and not redeemable for cash. We reserve the right to end or change this offer at any time.
Deluxe Samples: Each month, Palace Keyholders may redeem one exclusive deluxe sample in the featured fragrance of the month, online or in-store, with their next order of $75 or more using a unique coupon code sent by email. Only the featured fragrance may be redeemed. This item is exclusive to loyalty members and is not available for purchase. Not redeemable for cash or credit. We reserve the right to end or change this offer at any time.
Complimentary Standard Shipping on orders $50+: Palace Keyholders receive complimentary standard shipping on online orders of $50 or more shipping with in the continental United States of America. Minimum is based on merchandise total. Shipping offer applies while you maintain Palace status. We reserve the right to end or change this offer at any time.
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Ways to earn View activity
Place an order
$1 spent = 1 Point
Place an order
Sign Up for Email
5 Points
Subscribe
Sign Up for SMS
5 Points
Sign Up for SMS
Add Wallet Pass
5 Points
Add Wallet Pass
Refer a Friend
5 Points for every referral completed
Refer a Friend
Follow on Instagram
5 Points
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Follow on TikTok
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Post a product review
5 Points
Post a product review
Complete Quiz
5 Points
Take our Quizzes
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10 Points
Purchase from 2 Categories
Purchase from 3 Categories
10 Points
Purchase from 3 Categories
Purchase a Perfume
10 Points
Purchase a Perfume
Celebrate a birthday
Share your birthday for a reward.
Edit Date
Subscribe to a Product
10 Points
Subscribe to a Product
Subscription Order #3 Bonus
10 Points
Subscription Order #3 Bonus
Attend a Voluspa Event at Brea (CA)
10 Points
Attend a Voluspa Event at Brea (CA)
Attend a Voluspa Event at Fashion Island (CA)
10 Points
Attend a Voluspa Event at Fashion Island (CA)
Attend a Voluspa Event at Irvine Spectrum (CA)
10 Points
Attend a Voluspa Event at Irvine Spectrum (CA)
Refer a Friend & Earn View referral activity
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\ \ Villa\ \ Earn 0 Points](/content/pages/loyalty-program#rivo-vip-tier--401659/index.html) \ \ Château\ \ Earn 200 Points](/content/pages/loyalty-program#rivo-vip-tier--401660/index.html) \ \ Palace\ \ Earn 650 Points](/content/pages/loyalty-program#rivo-vip-tier--401661/index.html)
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